Print Console 3.0

This intuitive and easy to use interface gives any Administrator or Help Desk technician complete awareness of live Print Jobs, Print Queues, and Print Traffic over your network! Corporations are in need of product which simplifies Help Desk printing requests.


Features Overview

Overview

Back to Top

Print Console is a software only print management product. It is licensed per as a single Administrative Client running on Windows Workstation NT, 2000, XP, Vista. The product install changes nothing in the Windows infrastructure and relies only upon the standard Windows print subsystem.

The scalability of Print Console has been engineered for any size Workgroup, Network, or Enterprise. If you are a small business with only 2 printers or a business with 100 users, or an entire enterprise with multiple locations and thousands of users and printers, Print Console can be easily installed and administered.

Product usability is way in the future, with an easy installation and setup, and complete integration with a Windows Enterprise.

With over 10 years of experience in the Print Management arena and by surveying and listening to our customers it has made Print Console a #1 Help Desk utility in the world, which is used in Schools, Universities, Libraries, Corporations, Governments, and Individual consultants.

Supporting our customers is our #1 priority, and to do this we have through the years created a network of over 125 resellers and distributors in over 65 countries. Our own internal sales and support staff is offered in 13 languages fluently, which gives us one of the highest customer maintenance renewal retention rates in the industry.


Installation

Licensing

Back to Top

Print Console is licensed per a workstation install. It covers unlimited shared printers on the enterprise.

Note: The Print Server is defined as the computer which has Windows NT/2000/XP/2003/Vista/2008 operating system installed, and where your printers are installed and shared making them accessible to all users on your domain(s) or Work Group.

System Requirements

Back to Top

Print Console installs on any Windows Workstation. The product install changes nothing in the Windows infrastructure and relies only upon the standard Windows print subsystem.

Installation Options

Back to Top

Print Console has a full setup which installs the product on a workstation.

The Print Console Administrator client comprises of files which make up the interface and tools used for administration of the product.

  • Silent install files exist for all install options and can be made available upon request.

Product Interface and Usability

Administrative Views

Back to Top

The Print Console Administrative Client is an intuitive interface giving the Administrator or Help Desk Technician many advantages. The client will auto detect printers on the network which can then be inserted into Print Folders. Everything that can be done to a print job can be done to a print queue or an entire folder, such as: View, Purge, Delete, Pause, Resume, Cancel, Sort, etc…

Click Here to view the Administrative Client.

  • Installs on Windows 2000/XP/Vista/Win7 Workstation.
  • Create print folders to store printers.
  • View all print queues on enterprise from one interface.
  • View all print jobs on print queues.
  • Manipulate print jobs on print queues.
  • View Printer Properties.
  • Sort print jobs in print queues.

Printer Views

Back to Top

Printers can be detected over the network by machine name. These can then be inserted into folders by the Administrator. Manage your printers by department, building, or even a domain.

Click Here to view the folders interface.

  • Create Print Folders.
  • Sort Print Folders by, printer name, document count, or status.
  • Show server name.
  • Colorize Printer and Folder Names designating, "In Error," "More than X number of documents."
  • See printers errors like "Out of Paper," "Power Off,""Paper Jam", "Error", etc.

Print Job Views

Back To Top

When a printer or printer folder is selected it will show all live print jobs currently in that print queue waiting to be processed. Manipulation of these print jobs can be done while they are still in the print queue.

Click Here to view the print queue’s job interface.

  • View a single print queue.
  • By clicking a folder you can view all print queues in the folder on one screen.
  • Purge, pause, resume, restart, and delete all print queues in a Print Folder.
  • Purge, pause, resume, restart, and delete a print queue.
  • Pause, resume, restart, and delete a print job.
  • Sort print jobs in print queue by Document Name, Printer Name, Status, Page Count, Owner, Time Submitted, Job Number, Priority, Size
  • View a print job's properties.
  • Edit Document Title.
  • Edit Priority.
  • Set schedule to print.

Advanced

Back To Top

The interface also allows for other advanced options.

  • View server properties.
  • View printer properties.
  • View all Novell print queues and print jobs.
  • Install local printer.
  • Remotely uninstall any printer on the enterprise.
  • Remotely install copy of a printer.
  • Customizable Toolbar.
  • Electronic Updates of software.
  • Built in licensing for the Client.

Support

Back to Top

With over 10 years of experience in the Print Management arena and by surveying and listening to our customers it has made Print Console a #1 Help Desk utility in the world, which is used in Schools, Universities, Libraries, Corporations, Governments, and Individual consultants.

Supporting our customers is our #1 priority, and to do this we have through the years created a network of over 125 resellers and distributors in over 65 countries. Our own internal sales and support staff is offered in 13 languages fluently, which gives us one of the highest customer maintenance renewal retention rates in the industry.

Maintenance is included with all products, and covers Upgrades/Updates and Phone Support for One Year from the date of purchase.

Maintenance

Back to Top

Product Updates and some Upgrades are done through our electronic update (Eupdate) through the product interface. This will allow an Administrator manually have the option of downloading an update and then automatically installing the update.

  • Remotely Update the Print Console Administrator.

Support

Back to Top

Support can easily be obtained by directly calling or emailing one of our offices, distributors, or resellers.

All products come with a full User Guide and Quick Start Guide in Html and PDF formats. Customers can also use our extensive online support pages where specific frequently asked questions can be answered.